To solve any problem, there are three questions to ask
yourself:  First, what could I do? Second, what could I
read? And third, whom could I ask?

The real problem is usually two or three questions deep. If
you want to go after someone's problem, be aware that  most
people aren't going to reveal what the real problem is after
the first question.

Neil Armstrong once said, "You only have to solve two
problems when going to the moon: first, how to get there;
and second, how to get back. The key is don't leave until
you have solved both problems."

Never attack a problem without also presenting a solution.

The best place to solve a problem is on paper.